OUR EMPTY JAR GUARANTEE
At Theramu, we stand behind the quality and efficacy of our products with our risk-free, empty jar guarantee.
Our top priority is your relief! Because many conditions do require repeated applications to see noticeable results, we simply ask that you give it a fair trial, rather than immediately returning the unused portion.
Our knowledgeable team is happy to work with you to ensure you have the right product(s) and application techniques and usage recommendations to address your discomfort.
With consistent use, we are confident you will begin to experience the relief you had initially expected! If not, we will issue a full refund (less shipping costs) with our thanks and best wishes for your good health.
REFUND POLICY – CONSUMER ORDERS
We are happy to issue a full refund (less shipping costs) within 90 days of purchase if you are not completely satisfied, or product exchange within 180 days (or 6 months) of purchase.
To contact us regarding a return or exchange, please send an email to firstname.lastname@example.org or call 1-888-745-7016 for assistance.
If your product was purchased through a Theramu distributor or retailer, you will need to go back through your original purchase location for any return or exchange.
REFUND POLICY – WHOLESALE ORDERS
We do not offer refunds for orders purchased at wholesale pricing, but we do offer replacements for customer-returned products.
To contact us regarding a customer return or exchange, please send an email to email@example.com or call 1-888-745-7016 for assistance.